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Interactive Consulting News
 Certified Management Consultant

The Institute of Management Consultants USA, Inc. (IMC USA) has awarded Kay Graham-Gilbert of
Interactive Consulting, the distinction of Certified Management Consultant (CMC).

Founded in 1968, the IMC USA. is the national professional association representing management consultants.  IMC USA establishes professional and ethical standards for management consultants, provides continuing education and information relevant to the profession, and increases public awareness of the management consulting profession.

The CMC mark is awarded to those select consultants who have demonstrated a history of substantive results for clients, shown adherence to the IMC USA code of ethics and professional practice management.  CMCs are acknowledged as leading experts in their fields, with track records of significant accomplishments in their consulting engagements.  In order to maintain their status, CMCs must recertify every three years.  Less than 1% of the consultants in the United States have been recognized with the CMC.

According to IMC USA National Board Chair, Norm R. Eckstein CMC, "Clients who choose a Certified Management Consultant can be assured that the consultant they've chosen is recommended, trusted and proven, and must maintain a high standard of performance through periodic recertification."

IMC USA is the U.S. member of the prestigious International Council of Management Consulting Institutes (ICMCI), which has chapters in 32 countries.  There are more than 10,000 CMCs worldwide.

Code of Ethics

CMCs pledge in writing to abide by the Institute's Code of Ethics.  Their adherence to the Code signifies voluntary assumption of self-discipline above and beyond the requirements of law.  Key provisions of the Code require that the CMCs:

  • Safeguard confidential information

  • Render impartial, independent advice

  • Accept only those client engagements they are qualified to perform

  • Serve clients with integrity, competence and objectivity

  • Agree with the client in advance on the basis for professional charges

  • Develop realistic and practical solutions to client problems

The Institute enforces the Code by receiving and investigating complaints of violations and by taking disciplinary action, including revocation of certification against any member who is found guilty of a Code violation.

Standards of Competence

Every step leading to the CMC mark has been designed to verify the candidate's professional competence:

  • A Certified Management Consultant (CMC) must have had at least five years of experience in the full-time practice of management consulting, with major responsibility for client projects.

  • The CMC has to provide multiple references most of them officers or executives of clients served.  These references have been investigated to assure that the consulting relationships met the clients' objectives.

  • The CMC has had to provide written summaries of client assignments (disguised to protect client identity).

  • The CMC has had to pass a qualifying interview by senior CMCs, demonstrating professional competence and currency in areas of specialization, application of experience, and understanding of the management consulting process.


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